Refund Policy

Refund Policy

Thank you for taking service from Mozvilla. If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds. The following terms are applicable for any service that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Mozvilla Media (OPC) Pvt Ltd, Tulasi Chaura Rd, Teachers Colony, Tulasi Chaura.
  • Goods refer to the items offered for sale on the Service.
  • Orders mean a request by You to purchase Goods/Services from Us.
  • Service refers to the Website.
  • Website refers to Mozvilla, accessible from https://www.mozvilla.com
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 14 days without giving any reason for doing so. The deadline for cancelling an Order is 14 days from the date on which You received the services or contract signed or on which a third party you have appointed, who is not the carrier, takes possession of the service delivered. In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

We will reimburse You no later than 14 days from the day of work contract signed. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Refund

In order for the service to be eligible for a refund, please make sure that:

  • The services were purchased in the last 14 days.

The following Goods cannot be returned:

  • As this an service based industry which involves investment of technical man-hours in order to deliver your desired objective or requirement. Hence, every packages we sale are having features we delivery. If the scope of the project goes beyond the fetures mentioned in package, refund cannot be applicable.
  • Intetionally usage of more man-hours beyond the service package features, can lead us loss of project in comparision to the project cost to man-hours investment, in that situation, refund cannot be applicable.

We reserve the right to refuse refund of any merchandise or service that does not meet the above refund conditions in our sole discretion. Only regular priced service packages may be refunded. Unfortunately, budget service packages like Rs-3000/- plan cannot be refunded because in that plan domain and hosting cost is Rs-1500, the rest ammount of Rs-1500 is the professional service or web designing service cost. If any client uses more man-hours by sticking to service designing or functionality features, that will definitely lead us LOSS of project. This exclusion may not apply to You if it is not permitted by applicable law.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

We’d love to hear from you anytime